‘A Misinformation Nightmare’ →

Amanda Silberling, writing at TechCrunch, on Twitter’s supposed plans to charge users $20/month to be verified:

Musk and his buddies view this plan as a way to get people to actually give Twitter money. But by monetizing a symbol that currently has value, they will ultimately remove all of that existing value.

Blue checks exist on social platforms as a means of combating misinformation. Currently, if someone makes a fake account pretending to be a world leader, journalist or celebrity, it’s easy to tell it’s a fake if the account doesn’t have a blue check. But under this newly proposed system, there’s not much incentive to pay the $20 per month to stay verified, especially since the once-coveted symbol would be available to anyone willing to pay. It’s quite possible that bad actors trying to pose as journalists to spread fake news would be more incentivized to pay the $20 than actual journalists.

Of course, Musk doesn’t seem to care about misinformation — just this weekend, he shared a link to an article that included baseless claims about the recent horrific attack on Nancy Pelosi’s husband.

For better or for worse, Twitter has become the hub for a lot of news, and while it’s not a perfect system, verification is a signal to users that the source they are reading are legitimate. Upsetting that balance is only going to bring more even more misinformation — or worse — to Twitter.

The Clown Car Company →

Nilay Patel, in a fantastic piece about the challenges that You Know Who faces with his purchase of Twitter:

Twitter is a disaster clown car company that is successful despite itself, and there is no possible way to grow users and revenue without making a series of enormous compromises that will ultimately destroy your reputation and possibly cause grievous damage to your other companies.

[…]

The essential truth of every social network is that the product is content moderation, and everyone hates the people who decide how content moderation works. Content moderation is what Twitter makes — it is the thing that defines the user experience. It’s what YouTube makes, it’s what Instagram makes, it’s what TikTok makes. They all try to incentivize good stuff, disincentivize bad stuff, and delete the really bad stuff. Do you know why YouTube videos are all eight to 10 minutes long? Because that’s how long a video has to be to qualify for a second ad slot in the middle. That’s content moderation, baby — YouTube wants a certain kind of video, and it created incentives to get it. That’s the business you’re in now. The longer you fight it or pretend that you can sell something else, the more Twitter will drag you into the deepest possible muck of defending indefensible speech. And if you turn on a dime and accept that growth requires aggressive content moderation and pushing back against government speech regulations around the country and world, well, we’ll see how your fans react to that.

Anyhow, welcome to hell. This was your idea.

I really don’t see how any of this ends well.

Twitter Had Plans to Build an… OnlyFans Competitor →

Zoe Schiffer and Casey Newton have published an in-depth piece at The Verge that dives into a plan Twitter was working on to become more profitable:

In the spring of 2022, Twitter considered making a radical change to the platform. After years of quietly allowing adult content on the service, the company would monetize it. The proposal: give adult content creators the ability to begin selling OnlyFans-style paid subscriptions, with Twitter keeping a share of the revenue.

Had the project been approved, Twitter would have risked a massive backlash from advertisers, who generate the vast majority of the company’s revenues. But the service could have generated more than enough to compensate for losses. OnlyFans, the most popular by far of the adult creator sites, is projecting $2.5 billion in revenue this year — about half of Twitter’s 2021 revenue — and is already a profitable company.

According to the article, Twitter was pretty far down this road, but the project hit a wall when a team of 84 employees dubbed the “Red Team” made a discovery:

“Twitter cannot accurately detect child sexual exploitation and non-consensual nudity at scale,” the Red Team concluded in April 2022. The company also lacked tools to verify that creators and consumers of adult content were of legal age, the team found. As a result, in May — weeks after Elon Musk agreed to purchase the company for $44 billion — the company delayed the project indefinitely. If Twitter couldn’t consistently remove child sexual exploitative content on the platform today, how would it even begin to monetize porn?

It is horrific to read how bad Twitter is at detecting CSE. Whoever has been charge of that at the company should be fired, with real experts bought in.

Beyond that, it is just wild to think that Twitter was exploring launching an adult content service in the first place. I imagine it would have upset a sizable portion of their user base and would have created issues with companies like Apple who famously doesn’t allow content like this on the App Store.

I’m starting to think the folks who make up Twitter’s leadership are not very good at their jobs.

70% of Most Active ‘Civic’ Facebook Groups are Terrible Places →

I think we’ve all known Facebook is a cesspool, but now we have hard numbers, as Kate Cox writes at Ars Technica:

As Facebook scrambles to deal with its most problematic groups in the wake of January’s assault on the US Capitol, a new report finds that leaders inside the company knew as long ago as August that 70 percent of its top “civic” groups had too much hate speech, misinformation, violent rhetoric, or other toxic behavior to be recommended to other users.

Researchers inside the company warned executives months ago that top groups were plagued with misinformation and calls to violence, The Wall Street Journal reported Sunday. “We need to do something to stop these conversations from happening and growing as quickly as they do,” the researchers wrote in internal documents obtained by the WSJ.

Of the top 100 most-active US civic groups, 70 percent “are considered non-recommendable for issues such as hate, misinfo, bullying, and harassment,” the presentation said. “Our existing integrity systems aren’t addressing these issues.”

Seems about right.

Facebook Blocks Trump’s Accounts Until Inauguration, If Not Longer (Updated: Twitter, Too) →

Mark Zuckerberg:

The shocking events of the last 24 hours clearly demonstrate that President Donald Trump intends to use his remaining time in office to undermine the peaceful and lawful transition of power to his elected successor, Joe Biden.

His decision to use his platform to condone rather than condemn the actions of his supporters at the Capitol building has rightly disturbed people in the US and around the world. We removed these statements yesterday because we judged that their effect — and likely their intent — would be to provoke further violence.
Following the certification of the election results by Congress, the priority for the whole country must now be to ensure that the remaining 13 days and the days after inauguration pass peacefully and in accordance with established democratic norms.

[…]

We believe the risks of allowing the President to continue to use our service during this period are simply too great. Therefore, we are extending the block we have placed on his Facebook and Instagram accounts indefinitely and for at least the next two weeks until the peaceful transition of power is complete.

A big move from the world’s largest social media company, but it’s pathetic that it took the events of January 6 to make it happen. Facebook and others have seen incredible user engagement and raked in political ad money since Trump first announced he was going to run in June 2015.

2021-01-08 Update: Twitter just permanently suspended the @realDonaldTrump account.**

On Trump’s Internet Censorship Order →

Adi Robertson at The Verge, writing about Trump’s executive order concerning how Twitter, Facebook and others should moderate user content:

The order follows a feud with Twitter after it fact-checked one of Trump’s tweets, but it’s been brewing since at least 2019 when a social media “bias” rule was rumored but never revealed. An unfinished draft of the order leaked on Wednesday, full of nonsensical demands and pointless blustering, with many dismissing the rule as simply illegal.

But the final order released yesterday is significantly different from that draft — and a good deal more troubling. It’s still a tangle of vaguely coherent bad rules, legally baffling demands, and pure posturing. But it’s easier to see the shape of Trump’s goal: a censorship bill that potentially covers almost any part of the web.

Spend some time this weekend looking at this.

Leaving Facebook Can Make You Happier →

Hamza Shaban at The Washington Post, writing about a study that looked at the effects of leaving Facebook:

In the latest study measuring the effects of social media on a person’s life, researchers at New York University and Stanford University found that deactivating Facebook for just four weeks could alter people’s behavior and state of mind. The study found that temporarily quitting Facebook led people to spend more time offline, watching TV and socializing with family and friends; reduced their knowledge of current events and polarization of policy views; and provoked a small but significant improvement in people’s self-reported happiness and satisfaction with their lives.

What’s more, the researchers found that the deactivation freed up on average an hour per day for participants. And the people who took a break from Facebook continued to use the platform less often, even after the experiment ended.

I left the site last year, and while I do feel disconnected from some people I used to only keep tabs on via Facebook, in reality, most of those weren’t real friendships anyway. It’s more work to stay connected without it, but I do feel better without Facebook in my life.

That’s not to say I’ve left it all behind. I do have an active Instagram account that I quite enjoy. Instagram feels like one of the few public places left on the web that hasn’t been completely ruined yet, but I know its days are probably numbered.

Of course, many find Instagram to be depressing. If you follow a bunch of fancy traveling influencers, it make your life seem dull. The trick is not to do that.

Twitter is Over

I present two pieces of evidence, just from this week’s news:

This is hard for me. I like my little community on Twitter, but I know it is a hellscape of abuse for many. I use it to promote my work and to talk with my audience, but every time I open my replies, I brace myself for something terrible to be there, waiting for me to see it.

Regardless of all of that, I think it’s clear the leadership at Twitter has no idea what they are doing, and I think the network’s time is ticking away faster than ever.

Facebook Portal →

Jacob Kastrenakes at The Verge:

As Facebook works to contain the fallout from its biggest-ever data breach, the company is introducing a product that will bring a camera and microphone into your living room. Facebook Portal, and the larger Portal Plus, are smart displays that are laser-focused on video chatting.

The first hardware products marketed under the Facebook brand, the Portals can be used to call other Portal users, or anyone who has Facebook or Facebook Messenger. The Portals can play music through Spotify and Pandora, or stream video from Facebook Watch, but these are intentionally limited devices. For better and for worse, you can’t even browse Facebook.

Nope, nope, nope.