Connected #272: If the Issue Persists, Contact Apple »

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This week on the show:

Apple is handing out awards, and Myke is dealing with the fallout of his TV purchase. Stephen is aware that musicians exist and Federico wants all the 2020 rumors to be true.

We also talk about that weird 13-inch MacBook Pro support document and how the Mac Pro’s pending launch may look. I also screwed up the intro, yet again.

My thanks to our sponsors:

  • PDFpen, from Smile: The ultimate tool for editing PDFs on the Mac.
  • Pingdom: Start monitoring your website performance and availability today, and get instant alerts when an outage occurs or a site transaction fails. Use offer code CONNECTED to get 30% off. Offer expires on June 30, 2020.
  • eero: Get your WiFi fixed as soon as tomorrow! Free overnight shipping.

Apple Advises Customers of Two-Port 13-inch MacBook Pro on Random Shutdowns »

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Apple Support:

If your MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) randomly turns off when it still has a charge, these steps might help:

  1. If your MacBook Pro’s battery is less than 90 percent charged, continue to step 2. If your battery is more than 90 percent charged, use your computer until the percentage drops below 90 percent, then continue to step 2.
  2. Connect your Mac to its power adapter.
  3. Quit all open applications.
  4. Close your computer’s lid, which puts your Mac in to sleep mode.
  5. Let your Mac charge for at least 8 hours.
  6. After 8 hours, update to the latest version of macOS.

This is a weird problem with an unusual fix. I’m not sure what these steps accomplish that something like an NVRAM reset would fix, outside of some sort of issue with the battery controller, maybe. I wonder if a firmware update will be coming at some point…

Liftoff #113: Barbecue Freezer »

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This time on Liftoff:

Commercial Crew is moving forward, Vikram’s crash site has been found, and there’s a big black hole in the news. There are also claims of a new particle, but questions surround the announcement.

My thanks to our sponsors:

  • ExpressVPN: High-Speed, Secure & Anonymous VPN Service. Get 3 months free with a 1-year package.
  • eero: Get your WiFi fixed as soon as tomorrow! Free overnight shipping.

Pictorial »

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Me, on the Relay FM blog:

Today, we are proud to announce Pictorial, a new Relay FM podcast about art history and culture.

It is hosted by Quinn Rose and Betty Chen. Quinn is a podcaster and producer, and Betty is host of the ARTiculations channel on YouTube. They are both non-professional art enthusiasts who love to share about anything and everything that can be remotely considered as art.

I am excited to have this show on Relay, and working with Betty and Quinn on it has been a real joy.

Mac Power Users #512: Ask the Genius »

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This week on MPU, I put on an old Apple Store t-shirt, strapped on a static-safe wristband and got to work:

Stephen steps behind the Genius Bar — or into the Genius Grove, as it were — to provide tips for troubleshooting Macs, iOS device and iCloud. Then, he and David talk about the new 16-inch MacBook Pro and how someone should prioritize features when buying a new computer.

My thanks to our sponsors this week:

  • Sanebox: Stop drowning in email!
  • The Omni Group: We’re passionate about productivity for Mac, iPhone and iPad.
  • Away: Thoughtful luggage for modern travel. Get $20 off a suitcase with promo code mpu.
  • Squarespace: Make your next move. Enter offer code MPU at checkout to get 10% off your first purchase.