More on the Family Room Specialist Position

After my post the other day about the “Family Room Specialist” role in Apple retail, I got a bunch of email from people explaining the job to me. Here are the details:

  • It was designed to be a temporary position for people wanting to become a Creative or a Genius.
  • If an employee remains in the role for 18 months or so, HR looks at why. Sometimes, people just get stuck without a path to a better role.
  • The position is a busy one, and most people feel the pay isn’t what it should be.

You kids and your fancy Apple Store jobs.