Joe Rossignol, with good news for owners of machines with the dreaded butterfly keyboards, quoting from an internal Apple memo he got his hands on:
Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume.
These repairs should be prioritized to provide next-day turnaround time. When completing the repair, have the appropriate service guide open and carefully follow all repair steps.
This is a good move, as long as Genius teams can stay on top of the repairs and complete them correctly. Replacing the top case on these machines isn’t the easiest repair in the world.
A better move? Moving to a new, competent, keyboard design.