Some supervised iOS 6 devices may no longer be supervised after updating to iOS 7.
For devices that have not yet been updated to iOS 7, upgrade from iOS 6 to iOS 7.0.3 or later. The devices remain supervised using this upgrade path.
Category: Kbase of the Week
Kbase Article of the Week: Using a Camera cover, Palm Rest, or Keyboard Cover on a Mac notebook →
If you use a camera cover, palm rest cover, or keyboard cover with your Mac notebook, remove the cover before closing your display to prevent damage to your display.
To enable the thin design of Mac notebook computers, the clearance between the display (screen) and the top case is engineered to tight tolerances. If you use a camera cover, palm rest cover, or keyboard cover with your Mac notebook, remove the cover before closing your display. Leaving any material on your display, keyboard, or palm rest might interfere with the display when it’s closed and cause damage to your display.
Kbase Article of the Week: Use AIM with Messages or iChat →
Starting on Dec 15th 2017, you won’t be able to log in into the Message app or iChat app with your AOL account.
For more information, contact AOL.
Fittingly, that link to AOL is broken.
Kbase Article of the Week: iMac – Technical Specifications →
This bit was pretty spicy 25 years ago:
USB: 2 yes
ADB: n/a
Video: none
Floppy: none
SCSI: none
Geoports: none
Kbase Article of the Week: GeForce 7300 GT Firmware Update →
The NVIDIA GeForce 7300 GT provides excellent all-around performance in creative and productivity applications. It features a 256MB frame buffer and both a single-link DVI port and a dual-link DVI port, making it capable of simultaneously supporting one 23-inch and one 30-inch Apple Cinema Display.
The GeForce 7300 GT Firmware Update will update the firmware on all of the NVIDIA GeForce 7300 GT graphics cards in the Mac Pro. The updater application will be installed in the /Applications/Utilities folder. Please follow the instructions in the updater application to complete the process.
Kbase Article of the Week: How to Download the Move to iOS App When You Can’t Use Google Play →
If you don’t have access to the Google Play Store, you can download the Move to iOS app directly.
Ah yes, sideloading.
Thanks to reader Ari for sending this one in.
Kbase Article of the Week: Mac mini EFI Firmware Update 1.6 →
This update fixes several issues to improve the stability of Mac mini (Mid 2011) computers and is recommended for all users.
This update improves the reliability of booting from the network, addresses an issue that can prevent HDCP authentication after a reboot, and resolves an issue with boot device selection when a USB storage device is hot-plugged.
Running a firmware update will never not be scary.
Kbase Article of the Week: About Fans and Fan Noise in your Apple Product →
Some Apple products contain sensors that respond when they detect temperature changes inside your system or device, turning on fans to bring cooling airflow to critical components.
If your device’s processor is working on intensive tasks—such as compressing HD video, playing a graphics-heavy game, or indexing the hard drive with Spotlight after you migrate data—the fans run faster to provide additional airflow. You might hear fan noise when this happens, especially if you’re in a quiet environment. This rushing-air sound is a normal part of the cooling process.
Ambient temperature, the temperature outside the device, also plays a role in the fans’ responsiveness. If the ambient temperature is high, the fans turn on sooner and run faster.
It’s weird how all of this felt way more relevant in the Intel days then it does now.
Kbase Article of the Week: Remove iTunes Gift Album ‘Songs of Innocence’ from your iTunes Music Library and Purchases →
Apple Support, on a page first published just a week after U2’s album was forced upon given away to all iTunes users:
Follow these instructions to remove U2’s “Songs of Innocence” from your iTunes music library and iTunes purchases. Once the album has been removed from your account, it will no longer be available for you to redownload as a previous purchase. If you later decide you want the album, you will need to get it again. The album is free to everyone until October 13, 2014, and will be available for purchase after that date.
To remove this album:
- Go to https://itunes.com/soi-remove.
- Click Remove Album to confirm you’d like to remove the album from your account.
- Sign in with the Apple ID and password you use to buy from the iTunes Store.
- You’ll see a confirmation message that the album has been removed from your account.
- If you downloaded the songs to iTunes on your Mac or PC or to the Music app on your iPhone, iPad, or iPod touch, you’ll need to delete them manually.
Thankfully, the Wayback Machine has a grab of that “SOI Removal” page. However, it seems that “Songs of Innocence” never really dies.
Kbase Article of the Week: AICK: Setting Up with Existing Service Provider →
This week, another Q&A support document:
I have the Apple Internet Connection Kit (AICK) and I’m trying to set it up with my existing Internet service provider (ISP). When I launch the Apple Internet Dialer, it wants me to set up an account with a new service provider. How do I tell it to use my existing ISP?
When you first run the Apple Internet Dialer, it assumes you do not have internet access and guides you through setting up an account with a new ISP. If you already have dial-up access with an ISP, you can set it up by following these steps:
Step 1: Launch the Apple Internet Dialer application
Step 2: Choose Define Provider Information from the Provider menu.
Step 3: Enter the appropriate information for your ISP. if you do not know this information, call your ISP for the necessary information.
Kbase Article of the Week: ClarisWorks: Performa Bundles →
If you suddenly find yourself shopping for a Performa in 1995 and want to know which models have ClarisWorks bundled with them, this document is here to help.
Bonus Kbase Article of the Week: If You See ‘Disk Not Ejected Properly’ on Your Mac Pro (2023) →
Certain models of internal SATA drives might unexpectedly disconnect from your computer after your Mac wakes from sleep. This can occur if your Mac automatically goes to sleep or if you manually put your Mac to sleep. If you see a message that your disk was not ejected properly, you can restart your Mac to reconnect to the drive.
Apple is aware of this issue and resolution is planned for a future macOS update.
To avoid the bug, Apple recommends turning on the “Prevent automatic sleeping when the display is off” option in System Settings.