Category: Kbase of the Week

Apple Support:

Question: I purchased two AppleVision Monitors and am trying to set them up, but my computer only has one ADB port on the back. I tried connecting the ADB cable from the first monitor to the side of the second monitor, but that did not work. Then I tried using a third party ADB splitter cable and the second monitor came up in 640×480 only. How do I set them up correctly?

Answer: To set up two AppleVision displays with a computer that has a single ADB port, be sure to use the recommended Apple shielded connector cable (ADB splitter cable), part number M5556LL/A. This is the only officially supported method of connecting two AppleVision Displays to a single Macintosh ADB port. Setup instructions are in the User Manual for the display.

When some third-party ADB splitter cables are used, AppleVision software may be unable to recognize one or both monitors as AppleVision displays. As a result, the screen resolution of the unrecognized monitor(s) will revert to 640×480, and the AppleVision control strip and control panel will not allow you to select any other resolution besides 640×480.

Apple Support:

Deployment and mobile device management (MDM) introduce new features for iPhone, iPad, Mac, and Apple TV devices. These updates, detailed below, include the following operating systems:

• iOS 17
• iPadOS 17
• macOS 14
• tvOS 17
• watchOS 10

Apple Support:

This article describes MySQL included with Mac OS X Server 10.0.3 or later.

Apple Support:

iMac Pro Update for Boot Camp improves the compatibility of iMac Pro with Apple mice, keyboards, and trackpads when running Windows 10 through Boot Camp.

Additionally, iMac Pro Update for Boot Camp addresses these compatibility issues on iMac Pro computers running macOS High Sierra 10.13.6:

• Problems switching from Windows to macOS using the Apple System Tray
• Apple Control Panel not launching from the Apple System Tray
• Custom keys for adjusting brightness, volume, and media playback not working
• Missing indicators when pairing Bluetooth devices

Start your iMac Pro in Windows, then use Apple Software Update to install iMac Pro Update for Boot Camp and any other available updates.

I find it hard to believe the iMac Pro was announced almost six years ago.

It’s mostly forgotten now, but for years, Apple shipped Final Cut Express, a video editor that lived somewhere between iMovie and Final Cut Pro. It was discontinued in 2011 when Final Cut Pro X was released. Here are some FAQs Apple of the past thought may be helpful to users of the application:

1. Why isn’t my serial number accepted by the program?
2. Why can’t I hear audio while capturing?
3. Why can’t I hear audio during playback from the Timeline?
4. Final Cut Express doesn’t recognize my camera. What’s wrong?
5. Where can I find the product manual?
6. How can I prevent out-of-sync audio on long clips?
7. How do I transfer my project to iDVD?
8. I hear beeping when I play audio. Why is that?
9. How do I set keyframes?
10. Why don’t I see real-time effects and transitions?

The answer to question 10 really puts things into perspective:

Answer: Make sure you choose View > Video > Real-Time. Available real-time effects appear in bold type in the Effects menu and Effects browser and will vary based on the performance of your computer (a G4 processor is required). Multiple video layers can also prevent real-time previews from appearing.

Apple Support:

Learn how to move songs from MUSICMATCH into your iTunes for Windows Library.

When you first start iTunes, you are given the option to search for music to add to the iTunes library. If you did not select this option, follow the steps below to add music to iTunes.

To move songs from MUSICMATCH into the iTunes Library:

1. Open iTunes.
2. Open your “My Music” folder by clicking the Start button and then pointing to My Music.
3. Arrange the windows so you can see both the My Music folder, and the iTunes Source list.
4. Drag your MUSICMATCH songs from the My Music folder to the Library in the Source list.

Apple Support:

PROBLEM DESCRIPTION: Intermittent and/or solid failure during reading and writing to the external drive.

CAUSE: The pins on the logic board punch holes in the mylar covering on the RFI shield on the back of the logic board. When they penetrate the covering they short to the case.

That sounds like an exciting bug. Here was the “CURE” as Apple put it:

1. Install the latest revision of RFI shield orderable through Apple Service.
2. If the problem persists, replace the external drive mechanism.
3. If the problem still persists, refer to the Level I Technical Procedures.

Apple Support:

Safari 4 may unexpectedly quit if “Glims for Safari” by MacHangout is installed.

Uninstall “Glims for Safari” as described on this website.

That MacHangout URL is long gone, but the Wayback Machine grabbed it, and the page included a link to an uninstaller.

I had no recollection of Glims for Safari, but the Wayback Machine is helpful there, too.

Apple Support:

If you are running the Moire Screen Saver,you may encounter an incompatibility issue when the screen saver engages. While entering records in a ClarisWorks Database, if the Moire screen saver engages, the Edit Menu commands sometimes change to what they would be in Layout mode. While in this situation, the keyboard commands for “Layout” or “Browse” do not work. They must be selected from the Menu. Choosing Layout and then Browse from the Layout menu usually returns the proper Browse Edit Menu, but sometimes the file must be Closed and reopened to access the “New Record” command. This issue most often occurs after a short pause ,a minute or so, when entering data. Allowing or forcing the “Moire” screen saver to engage always produces the issue.

The solution is to remove Moire from the control panels folder.

That screensaver looks fun.

Apple Support:

If you have an active MobileMe account when you move to iCloud, you’ll be able to keep your @me.com or @mac.com email address and move your MobileMe Mail, Contacts, and Calendars, as well as your Bookmarks, to the new service.

This article provides important information about how to successfully move from MobileMe to iCloud. Please read the information below and when you are ready to move your MobileMe account to iCloud, visit me.com/move

More details on the move could be found here.

Apple:

With the Apple Music Classical app, you can access the world’s largest classical music catalog.¹ Search by composer, work, conductor, and more to quickly find any recording. Explore composers, periods, instruments, and more through curated playlists and composer biographies. Get detailed information about what youʼre listening to. And access more features for listening to classical music.

Apple Music Classical is included with an individual, student, or family subscription to Apple Music and is currently available only on iPhone.

I think we sometimes assume the confusion brought forth by USB-C, but maybe it isn’t.