Category: Kbase of the Week

Apple Support:

In iOS 18.2 or later, the Mail app automatically sorts your email messages into categories to help you find and manage messages quicker.

• Primary: Find personal messages and time-sensitive information.
• Transactions: Keep track of your confirmations, receipts, and shipping notices.
• Updates: Catch up on news, newsletters, and social updates.
• Promotions: Browse your coupon and sales emails.

The rollout of this feature is weird. Mail categories are only on the iPhone, and while the feature shipped with iOS 18.2, it’s not part of Apple Intelligence, as it runs on phones older than the 15 Pro.

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Apple Support:

Find out which iPad model you have.

I wonder how much more complicated this page will be in 24 hours.

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Apple Support:

The iMac (Mid 2007) computer has two Synchronous Dynamic Random-Access Memory (SDRAM) slots in the bottom of the computer. It comes with at least 1 GB Double Data Rate (DDR2) SDRAM installed in a single slot. The maximum amount of random-access memory (RAM) you can install in the machine is 4 GB: 2 GB Small Outline Dual Inline Memory Module (SO-DIMM) in each slot.

I loved the Mid 2007 iMac when I first came out. Its aluminum and glass design made the older white plastic iMacs look like toys.

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Apple Support:

During testing, Apple has discovered a potential issue which may cause data corruption or system crashes in certain situations on Power Mac G4 (PCI Graphics) systems. The Power Mac G4 ROM 1.8.1 Update includes fixes for the following:

• Data or file corruption with Virtual Memory on
• Photoshop crash when Extensis Photo Tools is installed

Apple recommends that all customers with Power Mac G4 (PCI Graphics) systems install this new Mac OS ROM to prevent the data corruption problem and ensure the greatest stability in your system. Since this issue has already been addressed in Mac OS 9, as well as Power Mac G4 (AGP Graphics) systems, this update will not install on this version of the Mac OS, or on these Power Mac systems.

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Apple Support:

When you connect a Lightning or USB-C cable or an accessory to your iPhone XS, iPhone XS Max, iPhone XR, or later, your iPhone can warn you if there’s liquid in the connector.

If you see one of these alerts, your iPhone has detected liquid in the Lightning or USB-C connector or on the cable or accessory. To protect your iPhone and the accessory, charging and accessory connection are unavailable until the connector, cable ends, and the accessory are dry.

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Apple Support:

After you’ve contacted Apple for service, you’ll receive a replacement product with instructions to return your original product to Apple.

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Joe Rossignol:

Apple on Friday shared a wealth of information about its new Vision Pro headset, including a detailed user guide and dozens of support documents.

Joe’s article is full of links to support documents about the new platform. The use of “beta” in the headline for this one jumped out at me:

Get tips for setting up your Persona — a dynamic, natural representation of your face and hand movements that allows others to see you while you’re using Apple Vision Pro for FaceTime and other videoconferencing apps. This process also sets up EyeSight, which reveals your eyes on the front of your Apple Vision Pro.

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With iOS 17.3, Apple has (optionally) made it more difficult for someone with your iPhone and PIN to lock you out of your Apple ID:

Stolen Device Protection adds a layer of security when your iPhone is away from familiar locations, such as home or work, and helps protect your accounts and personal information in case your iPhone is ever stolen.

This extra security comes in two forms:

• Face ID or Touch ID biometric authentication: Some actions such as accessing stored passwords and credit cards require a single biometric authentication with Face ID or Touch ID — with no passcode alternative or fallback — so that only you can access these features.
• Security Delay: Some security actions such as changing your Apple ID password also require you to wait an hour and then perform a second Face ID or Touch ID authentication.

This comes almost a year after Joanna Stern and Nicole Nguyen reported on the issue, which was eye-opening to many of us. I instantly turned this on, and you should too.

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Apple Support:

If you have a pre-existing medical condition, consult with a medical provider before using Apple Vision Pro. Using this device with certain medical conditions might aggravate symptoms or increase the risk of injury or discomfort.

If you are at risk for falls or seizures, or have a serious medical condition such as a heart condition, consult with a medical provider before using Apple Vision Pro.

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Apple Support:

This update addresses an issue where MacBook Pro (15-inch Mid 2010) computers may intermittently freeze or stop displaying video.

For detailed information about this update, please visit: http://support.apple.com/kb/TS4088.

Here is a bit more from TS4088, via the Wayback Machine:

Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray. Affected computers were manufactured between April 2010 and February 2011.

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And to think some people believe USB-C is confusing:

FireWire 2.5 is a component of the Mac OS. The FireWire 2.5 software includes three system extensions:

• FireWire Support: This extension adds services to the Mac OS to support the use of FireWire hardware and software.
• FireWire Enabler: This extension adds hardware-specific support for certain FireWire interfaces.
• FireWire CardBus Enabler: This extension adds hardware-specific support for the Newer FireWire 2 Go CardBus interface, for use with PowerBook computers.

FireWire 2.5 fixes two issues that may be experienced by customers who are presently using FireWire 2.4 or an earlier version:

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Apple Support:

Learn how to remove and replace the Apple I/O card in your Mac Pro.

All it takes is a screwdriver.

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