Kbase Article of the Week: MacBook: Vertical Lines or Solid Gray, White, or Black Screen After Updating to Mac OS X 10.4.7 →

Apple Support:

After updating to Mac OS X 10.4.7, the MacBook may show a solid grey, white, or black screen or a screen with vertical multi-colored lines.

To resolve the issue temporarily, you may need to reset NVRAM. Once you can use the display again, download and install Mac OS X 10.4.8. You can use the Software Update feature of System Preferences, or download the Update from Apple Software Downloads.

If you have updated to Mac OS X 10.4.8 and the issue still seems to occur, you may need to reset NVRAM on your MacBook again.

Kbase Article of the Week: Mac OS X 10.3, 10.4 and Later: Fonts in Mac OS 9 System Folder Aren‘t Available to Mac OS X Applications →

Apple Support:

Fonts that are in your Mac OS 9 System Folder may not be available to Mac OS X Panther and Tiger applications until you select the System Folder in Classic preferences or start Classic.

Symptom:
– Fonts are unexpectedly substituted in a Mac OS X application.
– Fonts you expect to be available to a Mac OS X application are not.

This can happen when your Mac OS 9 System Folder is on a different volume than Mac OS X, if there are multiple Mac OS 9 System Folders present, or if the font is a bitmap font or font suitcase that contains only bitmap fonts (please note that bitmap fonts are not available in Mac OS X).

I had totally forgotten fonts from a classic system folder could be used by OS X applications, but reading this brought back memories from my run-QuarkXPress-in-Classic-but-everything-else-in-Mac-OS-X-itself days.

Kbase Article of the Week: Change your DVD Drive Region in DVD Player on Mac →

Apple Support:

To play a DVD, the region code of the DVD must match the region code of your DVD drive. Your DVD drive is automatically set to a region code the first time you play a coded DVD. If the region code for a DVD doesn’t match the current region code of your DVD drive, a dialog asks if you want to change the code for the drive.

WARNING: You can set the region code for your DVD drive only five times (including the original setting). The fifth time you change the code, it is permanently set to the last code you set. Any DVDs you play must match the last code you set.

via TJ Luoma

Kbase Article of the Week: iTunes Store: Can‘t Publish a Podcast →

Apple Support, back in 2012:

Sometimes the iTunes Store can’t publish certain podcasts. If you’ve submitted a podcast using the “Publish a Podcast” page but haven’t seen it published yet, sit tight. The iTunes team reviews each podcast submission. Depending on demand, it may take a week or two before the podcast gets published.

Additionally, here are some other reasons why a podcast might not get published:

  • The podcast’s RSS feed was not available.
  • The podcast’s RSS feed timed out.
  • The podcast’s RSS feed could not be validated.

Kbase Article of the Week: LED Cinema Display (27-inch), LED Cinema Display (24-inch, Late 2008): About Headphone Sound Redirection →

Apple Support:

In certain situations, when you plug headphones into a Mac connected to an LED Cinema Display (24-inch, Late 2008) or LED Cinema Display (27-inch) then select the display’s speakers in the Output tab of the Sound pane of System Preferences, your selection may revert back immediately to the headphone choice. When you plug iPhone headphones into a Mac connected to an LED Cinema Display (24-inch, Late 2008) or LED Cinema Display (27-inch) then select the display’s microphone in the Input tab of the Sound preferences, your selection may immediately revert back to the iPhone headphones choice.

To select the display’s sound output, first unplug the headphones, iPhone headphones, or external analog speakers.

To select the display’s built-in microphone, first unplug the iPhone headphones.

Kbase Article of the Week: Apple Studio Display 21/Apple Studio Display 17: Tripod Stand Safety Tips →

Apple Support:

This article provides specific safety tips relating to the new tripod stand used on the Apple Studio Display 21-inch and Apple Studio Display 17-inch displays.

  • Lift the display by the indentations on the under-sides near the front of the display. Never lift the display by the tripod stand.
  • Likewise, do not adjust the position of the monitor by pulling the stand legs. The tripod stand is subject to damage if mishandled.
  • When placing the monitor on a table surface, ensure that all three legs on the tripod stand contact a solid surface. If one of the legs is too close to the table edge, the weight of the monitor could cause the display to fall off the edge.

We had a bunch of these displays at my college newspaper. The stands were … not great.

Stuio Displays

Kbase Article of the Week: Apple Displays: Changes In Colors Requires Degaussing →

This week, we’ve got another Q&A-style support document:

What can cause the below symptoms?

When the computer and monitor are powered on, a green an area on bottom left of the monitor changes colors depending on what is displayed on screen. Another less intense area is directly in the center of the screen. Both distortions are approximately one inch high and 3.5 to 4 inches wide.

The display has been moved in the house and checked for any environmental factors but this didn’t change anything. The monitor was left off for over 24 hours but the discolored areas didn’t change.

For younger readers, this problem will sound super bad. For others of you, it’s probably brought back memories you’d rather not relive:

This sounds like a classic case of magnetic field interference. Evidently the CRT has come in contact with a strong magnetic field that magnetized the CRT screen and thus created the problem you are now having. The magnetic field could have been generated by anything from a small magnet to the electric motor on a vacuum cleaner. The cure is fairly simple. The unit should be degaussed with an external manual degaussing coil, as used by TV technicians. They can be purchased at most good electronic parts stores and cost about $30.00.