512 Pixels

This week on the show:

Stephen plays the Bad Cop. Federico doesn’t know anybody named Tony. Myke has some questions. Apple has an iPadOS problem.

On Connected Pro, I tell the story of a recent purchase that went terribly wrong.

My Kickstarter campaign for a new version of my Apple History Calendar is almost done! If you haven’t backed it yet, time is running out. The campaign closes at 10 AM Eastern on Friday, August 5.

I’ve been hard at work on the photos over the last two weeks and couldn’t be happier with how things are going. This calendar is going to be awesome.

Apple Support:

Learn how to get your iPad onscreen keyboard back to normal if it’s smaller than you expect or if it’s split in half.

I sat at my computer for several minutes trying to think of a joke about an iPad keyboard being invited on stage during a magic show, but couldn’t come up with a line that had real legs.

Sami Fathi at MacRumors:

In a memo to authorized service providers, obtained by MacRumors, Apple acknowledges that customers may find themselves facing speaker issues with the company’s $1599 display. Apple says that customers facing issues should unplug the Studio Display from power, unplug any accessories or devices connected to the display, wait ten seconds, then reconnect the Studio Display to power. Apple explicitly notes this is not a hardware problem and implies that a future iOS update may address the issues.

Just think about how much easier this process would be if you could take the power cable out of the back of the display itself.

Update: There’s a firmware update out to address the issues.

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I came across this article in doing research for my Apple History Calendar:

The Campbell Soup Company has over 40,000 employees. Campbell Germany wanted to improve their sales and distribution system as well as the quality of their customer service. Campbell developed a solution around a mobile communications system involving the Apple MessagePad and mobile phones in the field, and a SyncServer which processes data transfers between the MessagePad and the central office.

In the past, field representatives collected order lists from their customers and faxed these lists to the central office at the end of the day. There, the order information was input into the inventory management system and the delivery schedule was set up. Even when everything was running smoothly, it took four to five days for customers to receive their goods. Because orders were processed manually twice, errors could easily creep into the system.

Starting in April 1997, Campbell’s field representatives will be working with the mobile communications system designed by Pythia. This system includes Apple MessagePad handheld computers, with ordering and information service programs that were specially developed for Campbell’s, as well as a standard product, the SyncServer. This server controls the data exchange among mobile clients and the inventory management system and Campbell’s Sales Information System, both of which are run on an AS/400 mainframe at the central office.

Each sales representative in the field will be equipped with a MessagePad that stores customer information as well as data relating to all articles for which he or she is responsible. Orders are directly input on location. The graphical interface of the MessagePad makes it extremely user-friendly; for instance, delivery dates are input by typing the desired date into a special calendar. After leaving the customer, the representative plugs the MessagePad into a mobile phone and transfers the order data directly to the central office. The transfer takes only a few minutes, and errors are avoided because the information does not have to be input a second time.

The time to delivery is thus reduced to two or three days. Furthermore, the field representative is notified immediately if an item is not available.

In this feedback episode, I talk David through my workflows of the Apple History Calendar, and then we talk about the current state of Apple’s beta software. They also tackle some listener feedback and check in on the new version of Alfred.

My thanks to Rogue Amoeba for sponsoring 512 Pixels this week.

They have been helping Mac users for nearly twenty years, and their app Audio Hijack is a critical part of my podcasting workflow. Right now you can check it out online to learn more and download a free trial of Audio Hijack 4. You’ll be glad you did!

Liftoff has been deemed “an occasional podcast,” but we’ve got a new episode out:

Jason and Stephen pop open the hatch to marvel at the JWST’s first images, talk about the SLS and wonder what is going on with Russia and the ISS.

This week on Connected, we tour some old Apple Stores, alter some AirPods and think about tracking their sleep.

I think I have a new favorite Apple Store. The photos of this place are stunning.

Apple Support:

After extended periods of use, the surfaces of the iSight camera will become warm. iSight was designed to comply with safety agency specifications; therefore, the surface temperature should not present a safety issue.

To ensure the iSight maintains a safe temperature, use it in a place where the temperature is always between 0º C and 35º C.