512 Pixels

The 2013 Mac Pro, Five Years Later

On June 10, it will have been five years since Apple first showed off the iteration of the Mac Pro that has come to be known as The Trashcan.

To put that in a little context, it was the same WWDC keynote where iOS 7 and OS X Mavericks were introduced.

Introduction and Release

This section of the keynote wasn’t a full-blown product introduction, but rather a tease of what was to come:

After playing a very exciting video showing off the product, Phil Schiller quipped, “Can’t innovate anymore, my ass,” as he walked across the stage to applause. It was a push back against critics who were saying Apple had gotten lazy and its products stale.

A single look at this computer proved them wrong. The internals were built around what Schiller called a “unified thermal core.” It was all cooled by one large fan at the top. By being so large, Apple could spin it more slowly than the smaller fans found in other Macs, helping keep the machine quiet, even under load.

The machine was powered by Intel Xeons, coupled with all-Flash, PCIe-based storage and ECC RAM. Expansion was external via Thunderbolt 2 and its 20 Gbps throughput; gone were the internal PCI slots that helped defined Apple’s towers for so long..

The big story was on the graphics front. Every Mac Pro shipped with two AMD FirePro workstation GPUs. The Mac Pro could deliver seven teraflops of computing power thanks to those graphic cards and could push 4K external displays.

All of this technology was packed into a tiny chassis that was just an eighth the volume of the previous design. All of the ports were around the back, with labels that illuminated when the machine was turned around.

In October 2013, Apple gave additional details about the Mac Pro.

The machine started at $2999 with:

  • 3.7 GHz quad-core Xeon CPU
  • 12 GB RAM
  • Dual AMD FirePro with 2 GB VRAM
  • 256 GB SSD

A maxed out machine cost an eye-popping $10,000.

Beyond the tech, there was a story about the Mac Pro’s assembly. Apple was very proud of the fact that the machine was put together in the United States:

Customer Reaction

Once the machine started shipping at the end of the year, reviews started rolling in.

Dan Frakes at Macworld pointed out that the Mac Pro wasn’t always the fastest Mac in the room:

We published our first benchmarks of our review model, and the results were in some ways surprising: The eight-core 2013 Mac Pro was only 8 percent faster in our Speedmark 9 benchmark suite than a CTO 2013 iMac maxed out with a quad-core 3.5GHz Core i7 processor, a 3TB Fusion Drive, 8GB of RAM, and Nvidia GeForce GTX 780M graphics (a $2699 configuration). In the individual tests that make up our Speedmark benchmark, the iMac actually beat the new Mac Pro in a Finder test, the iMovie test, the iTunes test, the Aperture test, the Parallels test, and the Cinebench OpenGL test. It also beat the Mac Pro in GeekBench 3’s single-core benchmark.

However, the new Mac Pro handily beat the iMac—and every other Mac we’ve ever tested—in our Final Cut Pro X test, the iPhoto test, the HandBrake test, the Photoshop tests, the Cinebench CPU test, the Mathematica test, and several graphics-engine tests. It also crushed most other Macs in GeekBench 3’s multi-core benchmark.

These results came down to the massive multi-threading the Mac Pro was capable of, something that makes the iMac Pro stand out today.

David Girard at Ars Technica wrote this about the Mac Pro’s noise levels:

iFixit reported a ridiculously low noise level of 12dBA for the 4-core 2013 Mac Pro, so I’ll have to go with their measurements—I don’t own anything that can measure below 30dBa. I had to turn off my quiet Lacie 2big external RAID just to get an idea of what kind of noise it makes, and the drives are sitting much farther away. If you’re browsing the Web or doing something that isn’t pushing the CPU or GPUs, it’s almost completely silent. I had two of them on at one point and, because the monitors weren’t on, I didn’t know they weren’t asleep—the new Mac Pro is that quiet.

Anand Lal Shimpi wrote more about how that was possible:

The Mac Pro’s thermal core makes a lot of sense from an area efficiency standpoint as the chances that you have all three processors in the system (Xeon CPU + dual AMD FirePro GPUs) running at max speed at the same time is highly unlikely. By having all three players share one large heatsink Apple can optimize for the most likely usage scenarios where at most one processor is running at close to max TDP.

Unfortunately, that thermal balance is what would ultimately do this design in, but more on that in a minute.

In short, early reviews were all very similar. People were impressed with how much hardware Apple had packed into a small space, but most were skeptical that Thunderbolt 2 would take off as a meaningful way to expand the capabilities of the machine.

Stagnation and GPU Issues

Despite those reservations, the 2013 Mac Pro began to show up in video editing bays, on developers’ desks and behind monitors used by graphic designers, audio engineers and more.

2014 came and went without a revision to the machine, then 2015 did the same. In that time frame, the Retina iMac came out and complicated matters, as Marco Arment wrote:

The 5K Retina iMac is out, and it looks incredible so far on paper — so incredible that I’m seriously considering selling my new Mac Pro to get the Retina iMac instead. In fact, the case for the Mac Pro for anyone but advanced video editors, 3D modelers, and heavy OpenCL users is now weaker than ever.

That comment about OpenCL is an important one. Apple had bet big that executing computational tasks on the GPU was going to be a big deal, but it never really took off on the Mac. Maybe that was due to OpenCL itself, or the high cost of entry to the Mac Pro, but the truth is that the CPU remained the heart of most workflows for high-end Mac users.

As this was going on, Mac Pro customers started complaining of GPU failures. In February 2016, Apple opened a Repair Program for the machine, as Joe Rossignol reported:

Apple today launched a new Repair Extension Program that addresses video issues on some late 2013 Mac Pro models, according to an internal notice obtained by MacRumors.

Apple has determined that graphics cards in some late 2013 Mac Pros, manufactured between February 8, 2015 and April 11, 2015, may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.

Apple or an Apple Authorized Service Provider will repair eligible Mac Pro models affected by the video issues free of charge until May 30, 2018. Apple lists a turnaround time of about 3-5 days.

Ironically, that date just passed.

Even with the GPU issues, Apple failed to revise the computer in any way. Customers felt stranded without a path forward, and many opted for maxed-out Retina iMacs when their Mac Pros aged out.

A Thermal Corner

Then in April 2017, news broke that Apple was working on a new Mac Pro. John Gruber was there and wrote:

Let’s not beat around the bush. I have great news to share:

Apple is currently hard at work on a “completely rethought” Mac Pro, with a modular design that can accommodate high-end CPUs and big honking hot-running GPUs, and which should make it easier for Apple to update with new components on a regular basis. They’re also working on Apple-branded pro displays to go with them.

Here’s a bit from Apple’s Craig Federighi via TechCrunch:

I think we designed ourselves into a bit of a thermal corner, if you will. We designed a system that we thought with the kind of GPUs that at the time we thought we needed, and that we thought we could well serve with a two GPU architecture… that that was the thermal limit we needed, or the thermal capacity we needed. But workloads didn’t materialize to fit that as broadly as we hoped.

Being able to put larger single GPUs required a different system architecture and more thermal capacity than that system was designed to accommodate. And so it became fairly difficult to adjust. At the same time, so many of our customers were moving to iMac that we saw a path to address many, many more of those that were finding themselves limited by Mac Pro through a next generation iMac. And really put a lot of our energy behind that. While that [upgraded iMac] system is going to be fantastic for a huge number of customers — we want to do more.

That “upgraded iMac” is the iMac Pro, a multi-threaded monster trapped in the expansion-less iMac chassis.

The Present and Future

We now know that the new Mac Pro is a product destined for release in 2019, thanks to a report by Matthew Panzarino, who met with Apple a year after the Mac Round Table event:

After an initial recap in what they’d done over the past year, including MacBooks and the iMac Pro, I was given the day’s first piece of news: the long-awaited Mac Pro update will not arrive before 2019.

When we got the news that it wouldn’t arrive in 2017, there was some implicit messaging that 2018 was not guaranteed either (we were told “not this year,” but not “definitely next year”). This time around, Boger was succinct: the promised Mac Pro will be a 2019 product.

“We want to be transparent and communicate openly with our pro community, so we want them to know that the Mac Pro is a 2019 product. It’s not something for this year.” In addition to transparency for pro customers, there’s also a larger fiscal reason behind it.

“We know that there’s a lot of customers today that are making purchase decisions on the iMac Pro and whether or not they should wait for the Mac Pro,” says Boger.

While I appreciate Apple’s honesty about the process of building the next Mac Pro, there is a frustration around why designing what may essentially be a tower PC is taking so long.

As the world waits for a new Mac Pro, the Trashcan hasn’t gone away.

At the same time as the Mac Round Table, the machine saw a significant price drop. Gone was the 4-core system, with the 6-core and 8-core SKUs coming down in price to hit that $2,999 entry price point. This meant that a maxed out Mac Pro with a 12-core Xeon, 64GB RAM, 1TB flash SSD, and dual AMD FirePro D700 GPUs was now $6,999 instead of $9,599 like before.

As I write this, the Mac Pro is still on Apple’s website, and can still be purchased.

That blows my mind a little. The iMac Pro outscores the Trashcan on Geekbench in both single and multi-core benchmarks.

I have to imagine Apple is bleeding money on building this computer today. It has to be on sale still to meet the needs of corporate customers who have standardized on the machine. Maybe there are still customers whose workflows are built around the OpenCL power that still resides under its black aluminum skin. Maybe the Apple.com team lost the password needed to edit that part of the company’s website.

Whatever the case, the 2013 Mac Pro is something pretty uncommon in terms of modern-day Apple: a high-profile failure.

Connected #195: A Conference for Liars⇢

This week on Connected:

The WWDC Happy-o-meter is back! Come along with Stephen, Myke and Federico on a trail of joyful wishes and hopeful dreams.

My thanks to our sponsors:

  • Pingdom: Start monitoring your websites and servers today. Use offer code CONNECTED to get 30% off.
  • Skillshare: Thousands of classes to help you do your best work. Get 2 months of unlimited access to over 20,000 classes for $0.99.
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iOS 11.4 Coming Today with AirPlay 2, Messages in iCloud⇢

Nicole Nguyen at BuzzFeed:

Today, almost four months after HomePod’s release, HomePod users can access the new features through a now-available software update available through the Home app in iOS 11.4, which includes AirPlay 2, Apple’s wireless audio technology that enables HomePod pairing. HomePods can now sync with other HomePods or third-party, AirPlay 2-enabled speakers, and play music throughout your home. Bose, Sonos, Beats, Bowers & Wilkins, and Libratone are some of the companies that have announced AirPlay 2 compatibility for current and upcoming speakers.

Apple announced this just shy of a year ago. iOS 11.4 also includes Messages in iCloud, another iOS 11 feature announced at WWDC 2017. I would love to know more about what took these two features so long to ship.

Kbase Article of the Week: WebObjects 5.2 Developer: Will Not Work With WWDC 2003 Xcode Developer Preview⇢

Apple:

WebObjects 5.2 Developer tools will not work with the WWDC 2003 Xcode Developer Preview installed on the system.

  • WebObjects Builder integration with Project Builder is broken.
  • EOModeler integration with Project Builder is broken.
  • None of the WebObjects project templates appear in Project Builder when creating a new project.
  • Rapid turn around is broken for all WebObjects projects.
  • Interface Builder integration with WebObjects is broken.

The solution listed on this page is incredible:

Do not install the WWDC 2003 Xcode Developer Preview.

The Sad Case of Quinn Nelson’s iMac Pro VESA Mount Repair (Updated)⇢

YouTuber Quinn Nelson has been through the wringer trying to have his iMac Pro repaired after the butter-soft screws that come with the $80 VESA mount Apple offers for the machine failed:

I haven’t been behind the Genius Bar in almost 10 years, but if one of my staff members had caused that sort of damage to a customer’s machine, I would have worked to replace the computer, with or without my manager approving it. Apple should make this right by Quinn, work to train its AppleCare and Genius Bar employees on this computer’s quirks and ship higher-quality screws in that VESA kit.

I had actually been thinking about putting my iMac Pro on a VESA arm. This video has talked me out of that idea.

Update: Apple is indeed making this right by Quinn, but I hope this prompts changes to how employees are trained on what is Apple’s best pro machine for sale right now:

Apple store offered to a) replace the outer shell in another repair or b) do a CRU (complete replacement unit). I obviously elected the latter.

In the end, I am getting taken care of, but a few have seen the video already. Don’t know what they would have done for an average Joe.

— Quinn Nelson (@SnazzyQ) May 26, 2018

Apple Had Numbers on Bending iPhone 6 and 6 Plus Units⇢

Jason Koebler, writing at Motherboard:

Apple’s internal tests found that the iPhone 6 and iPhone 6 Plus are significantly more likely to bend than the iPhone 5S, according to information made public in a recent court filing obtained by Motherboard. Publicly, Apple has never said that the phones have a bending problem, and maintains that position, despite these models commonly being plagued with “touch disease,” a flaw that causes the touchscreen to work intermittently that the repair community say is a result of bending associated with normal use.

The information is contained in internal Apple documents filed under seal in a class-action lawsuit that alleges Apple misled customers about touch disease. The documents remain under seal, but US District Court judge Lucy Koh made some of the information from them public in a recent opinion in the case.

The company found that the iPhone 6 is 3.3 times more likely to bend than the iPhone 5s, and the iPhone 6 Plus is 7.2 times more likely to bend than the iPhone 5s, according to the documents. Koh wrote that “one of the major concerns Apple identified prior to launching the iPhones was that they were ‘likely to bend more easily when compared to previous generations.’”

The 6S and 6S Plus were more rigid than the 6 line, which resolved the bending issue for the most part, but customers are still dealing with the “touch disease” issue. It was caused by a chip on the logic board working its way loose over time. Apple opened a Repair Extension Program for the iPhone 6 Plus to address it.

Neither problem were good ones to have, but the information about how prone the 6 and 6 Plus were to bending is pretty rough.

Obscura 2⇢

iPhone camera apps are some of my favorites in the App Store, and over the years, they’ve just gotten better and better.

Obscura 2 is out now, and is my favorite Camera.app replacement. It offers full manual controls and some incredible filters, all in a beautiful, powerful user interface. If you want to improve your iPhone photo game, it’s well worth the $4.99.

Apple’s Emoji Search is Bad⇢

Jeremy Burge, before diving into the numerous ways in which Apple’s emoji search on the Mac is pretty broken:

I’ve been aware of this for quite some time, but until recently haven’t sat down to figure out what’s going on.

His blog post is full of examples, but this is a pretty damning one:

To find Person Facepalming you can’t type “facepalm” or “palm” but instead need to type “face palm.”

I’ve often lamented the lack of search in Apple’s iOS emoji keyboard. Maybe Apple has held off on that feature for a reason. That said, many of Jeremy’s examples work correctly in the emoji section of the QuickType bar above the keyboard.

The thing is, this shouldn’t be a hard problem. Every emoji has an official name granted by Unicode, as well an official localized name that can be more user-friendly. Apple’s search should take those two labels, plus its own custom names, into account when searching. Right now, the entire system seems bad in random ways, and inconsistent across emoji characters.

Second Life⇢

I can’t blockquote any of this amazing article by my dear friend.

If you haven’t read it, take some time this evening with an iPad and do it. It’s a beautiful and raw piece about his life as a cancer survivor, and how he keeps tabs on his health today, years after a terrifying diagnosis.