The end of Apple’s training program has an upside for some businesses, like the Apple Retailer Peter Cohen works for:
Apple makes its computers and portable devices very easy to use, but let’s not deceive ourselves: Even Apple products can still be overwhelming, confusing and just plain scary for many. For them, One to One assistance and other individualized training is really helpful.
The problem is that individualized training purchased as a package is a money-loser for the store. We’re not compensated by Apple for training customers in any way. When a customer buys the $99 deal from us, they’re getting customized training for $10 an hour, which doesn’t even cover the employee’s wages.