I’ve heard a lot of horror stories about Apple Account purchase migration over the last couple of days, and I suspect Apple’s support folks have too. To help clarify things, Apple has updated its documentation, as spotted by Zac Hall. Apple has expanded things to look at if you’re unable to migrate:
- Neither Apple Account can be a child account created through Family Sharing.
- Neither Apple Account can already be used for migrated purchases. Learn how to undo a migration of purchases. If you undo a migration of purchases from a secondary account, you won’t be able to migrate purchases again for 1 year.
- You can’t migrate purchases if both the primary Apple Account and the secondary Apple Account have music library data associated with each of them.
- You can’t migrate purchases if you’ve set your Apple One subscription to provide iCloud storage to a third, different account. Learn about Apple One and iCloud storage.
- If your primary account has never been used for purchases or free downloads, you can’t migrate purchases.
- You can’t migrate purchases from an Apple Account that’s been deleted or deactivated.
- You can’t migrate purchases if your Apple Account is locked or disabled. Learn what to do if your Apple Account is locked or disabled.
- Neither Apple Account can be receiving any special access to apps or content. For example, an Apple Account enrolled in the VPP program through an employer to receive special access to apps.
- You can’t migrate purchases if your secondary Apple Account is used with TestFlight for testing beta versions of apps from a developer. Open TestFlight and select Stop Testing for each app to remove it from your account.
The list of things to do before a migration has also been updated: