posts

More on iPhone Repairs

⌘ Permalink

This weekend, I picked apart a report claiming that big, sweeping changes could be coming to Apple’s service business.

One of the big rumored changes is a shift toward Apple repairing more iPhones, as opposed to simply swapping out defective devices.

@swgs over on App.net chimed in:

The repairs are completed within 30 mins. iPhone only. Only certain internal parts are available, but they say that’ll be expanded. Stores are to have a Genius scheduled to do iPhone Repairs every hour the store is open.

Continue reading ⇢

Bill Gates 2.0⇢

⌘ Permalink

In this 60 Minutes interview, Gates talks about his inventions, philanthropy work and Steve Jobs. In a world of terrible news, Gates is a shining light of hope to million across the world.

Continue reading ⇢

Strange Things Are Afoot at AppleCare

⌘ Permalink

Mikey Campbell over at AppleInsider has an article about AppleCare that’s been making the rounds this weekend. Reportedly leaked from a Town Hall meeting at Apple’s headquarters, a lot of the rumored changes in the article seem insane.

Here’s Campbell writing:

“The biggest announcement, was the way repairs for iPhones will be handled soon,” the person, who asked not to be identified due to their active status as an Apple employee, told AppleInsider. “The way it is now, if almost anything is wrong with an iPhone, iPod, or iPad, the entire device is exchanged for a like-new re manufactured (sic) device, whether brought into an apple store or sent in for mail in repair. Now we are starting to actually repair the products and return the same device to the customer.”

Continue reading ⇢

On a MacBook Air with Retina display

⌘ Permalink

image via Apple PR

It seems that more and more, people are clamoring for a MacBook Air with Retina display.

And for good reason. Retina displays are jaw-droppingly gorgeous, but at 3.57 pounds, the 13-inch MacBook Pro with Retina display is a full 0.61 pounds heavier than the MacBook Air of the same size. At its thickest points, the Air is still thinner than its Retina-equipped cousin.

A thinner, cheaper MacBook Pro with Retina display just seems to fit the bill for most people.

Continue reading ⇢

Newsstand’s Impact⇢

⌘ Permalink

Jim Dalrymple, in an interview at MacStories about his newly-released The Loop Magazine:

Apple’s Newsstand is the first time since 1994 that I’ve felt another shift in the publishing industry was upon us, so I jumped at it. Apple takes care of distribution, payments and the business side of things, leaving the publisher focus on what they do best – publishing great content.

In some ways, I feel like I’m back in 1994. The traditional magazine outlets are having a hard time wrapping their heads around platforms like Newsstand and the best way to publish content. I’m confident that offering readers exclusive long-form articles in a clean app is the way to go.

Continue reading ⇢