The boys and girls on the Adobe “Adobe Installation and Licensing” team have started a blog:

In addition, we want to hear back from the Adobe community about your out of box experience. We’re under no delusion that the world of installers, updaters and licensing is just peachy. Some of you experience problems installing or updating Adobe software, particularly in enterprise environments. Likewise we have a few problems with the licensing technology for some customers. We want to hear about the problems you face and, hopefully, help to solve them. In addition, the information we get from you all through this blog will help us prioritize your needs so that we address the most important issues first, so please do respond in comments to the posts. We’ll do our best to keep up with you.

Adobe UI Gripes automatically comes to mind.