Some users of Microsoft Hotmail are starting off the new year scrambling to get back e-mails of old. A chorus of frantic users has posted complaints on Microsoft’s online forum that all of their messages have disappeared.
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Others complain that the majority of the e-mail in their inboxes was sent to their deleted mail folders instead. It is unclear from the posts how widespread the problem is. The free Web-based e-mail service is the world’s most used with about 360 million users globally, according to comScore Inc.
Happy New Year from Microsoft. Ouch.