Apple was slow to act against the booming counterfeit industry in China and other Asian countries, according to cables obtained by WikiLeaks.
The technology giant eventually organized a team in March 2008 to curtail the explosion of knockoff iPods and iPhones, according to an electronic memo from the Beijing embassy dated September 2008.
When I was behind the Genius Bar, it was surprising to me how often someone brought in an “iPod from eBay,” wondering why it didn’t work.
Telling a customer they had been duped was always awkward.