Gizmodo’s Sam Biddle:
The sources we talked to this summer described an Apple Store that wasn’t just poorly managed—it was a personal playground. Computers were traded for plastic surgery, iPhones were smashed like party favors, and employees outright stole from the back room for their own pleasure. It was a den of misuse and abuse, all under the gleaming white aegis of Apple Retail. The perfection is a myth.
The only reason this is “news” is that the stories posted took place in an Apple Store. No one is shocked when something shady goes down at Wal-Mart or Taco Bell.
Hell, here’s me with the front glass panel of an iMac I dropped just to see what would happen.