A poor, nameless Apple Support employee:
On June 23, 2013, AppleCare is updating its Service Training and Certification program. This update is based on feedback from the field and will ensure a simpler and easier way to create and maintain service technician credentials.
The new exams are as follows:
- 9L0–010 – Apple Macintosh Service Certification Exam
- 9L0–064 – OS X v10.8 Mountain Lion Troubleshooting Exam
- 9L0-E04 – iOS Qualification Exam
The new ACMT exam is no longer proctored, and can be taken online without a trip to a testing center. This should all make life a little bit better for Apple-Authorized Service Providers. The special tests for certain models — like the new stupid thin iMac remain in place, however.