If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter. Until we get more information, the simplest explanation is the best one: The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay.
I know there have been plenty of jokes from the Apple camp over this story, but this phone is defective and dangerous. Samsung should pull the Note 7 from shelves and refund 100% of its customers.