This article was last updated back in May:
If your iPod shuffle doesn’t respond when you press the buttons, you can force restart your device:
- Unplug your iPod shuffle from its charger and from your computer.
- Use the power switch to turn off your iPod shuffle. If you see green by the switch, your device is on. (Can’t find the power switch?)
- Wait for ten seconds. Then turn on your iPod shuffle again.
It even includes this charming illustration of iPod shuffle power buttons: