Kbase Article of the Week: Power Mac G5: Internal Speaker Doesn’t Mute if Digital Speakers are Attached⇢

This is bananas:

When you have digital speakers connected to your Power Mac G5, your internal speaker will not mute–even if you select the mute checkbox in Sound preferences. But you can set the internal speaker’s volume low (in Sound preferences) as a workaround.

“Digital speakers” means speakers that connect to the optical Digital Out audio port with Toslink cables, and use the S/PDIF (Sony/Philips Digital Interface) protocol.

To mute the internal speaker, disconnect the digital speakers. Or, if you like, use a different kind of speakers to avoid this issue.

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Kbase Article of the Week: Apple Printer Utility 1.0: Can‘t See/Change Printers in Last Zone⇢

Apple Support, explaining a problem no one has had or thought about in a long time:

In a multi-zone network, when you select the last zone, the list of printers in the “Printers” box does not get updated and continues to display the printers that belong to the previous zone that was selected.

The fix?

The original Apple Printer Utility v1.0 had an issue working with printers in the last zone of a multi-zone network, as well as networks that only have one zone (as that zone is effectively the last zone).

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Kbase Article of the Week: Use the Dock on your Mac to Check on a Printer or Print Job⇢

Apple Support:

When you print, your printer icon appears in the Dock. The icon may have a colored badge that indicates its status.

  • Red badge: The printer is printing. The badge shows the number of print jobs in the printer queue.

  • Green badge with a pause symbol: The printer is paused. If you print to it, you’re asked whether to resume printing or queue the print job to print later. If you queue the print job, your document waits in the queue until you resume printing. You might want to do this if you aren’t currently connected to the printer.

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Kbase Article of the Week: iMac (USB 2.0), PowerBook G4 (12-inch), PowerBook G4 (12-inch DVI), iBook G4: Audio CD or Disc Image Does Not Appear in Mac OS X 10.3⇢

Apple:

Audio CDs and disc images may not mount on a computer running a version of Mac OS X 10.3. Audio CDs do not appear when you insert them into the drive. Other CDs and DVDs seem to work normally.

You may also notice that disc images do not appear, and double-clicking the disk image results in an error code -536870208.

The solution?

Update to Mac OS X 10.3.2 or later.

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Kbase Article of the Week: How to Clean Your Apple Products⇢

Apple Support:

Apple products are made with a variety of materials, and each product might have specific cleaning requirements which vary by the part you’re cleaning. To get started, here are some tips that apply to all products:

  • Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, and similar items that might cause damage.
  • Unplug all external power sources, devices, and cables.
  • Keep liquids away from the product.
  • Don’t get moisture into any openings.
  • Don’t use aerosol sprays, solvents, or abrasives.
  • Don’t spray cleaners directly onto the item.

Don’t miss the separate article about how to clean your iPhone.

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Kbase Article of the Week: Power Macintosh 6400: Why is Modem Port Covered?⇢

Sometimes, the problems Apple had in the 1990s show up in support documents:

Keep in mind that there are two different versions of an Apple “Macintosh 6400” computer: a Macintosh Performa 6400/200 and a Power Macintosh 6400/200. These two computers differ in the bundled hardware and software configurations.

The Macintosh Performa 6400/200 has the modem port covered because it has an internal modem installed in the communications slot. When an internal modem is installed, the external modem port is not functional so Apple provides a port cover.

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Kbase Article of the Week: Newton OS 2.0: Newton Connection Utility Alternatives⇢

Another week, another Q&A-style Apple support document:

I am trying to find an alternative to the Newton Connection Utility for the Newton OS 2.0. What software is available?

For importing or exporting data from third-party applications on your Macintosh or Microsoft Windows computer, the solution depends on what product you are trying to import or export from. For some applications you will need a utility specific to the desktop application (Now Synchronize or Lotus Notes). If you are transferring text to or from the Notepad, there are a variety of third-party solutions, for example DragNet, NoteThing, Slurpee, the Revelar Connection Utility, and X-Port. Slurpee connects to any desktop computer which supports a terminal emulator, X-Port connects to Windows and Macintosh computers.

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